Terms of Service

Introduction

Welcome to EleganXa by Lahore Furniture.

These Terms of Service govern your use of our website and the purchase of products from EleganXa. By accessing our website or placing an order, you agree to these terms.

Products

We strive to display our furniture, colors, materials, and finishes as accurately as possible.

However, due to screen settings, lighting conditions, handcrafted production, and natural material variations, slight differences in color, texture, grain, or finish may occur.

Custom Furniture Orders

Many EleganXa products are made to order or customized according to customer specifications.

Once production has begun, custom orders cannot be modified or canceled.

Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change without prior notice.

Order Confirmation

After placing an order, you will receive an order confirmation.

Acceptance of your order occurs only after payment verification and order approval by our team.

We reserve the right to cancel any order due to pricing errors, product availability, or suspected fraudulent activity.

Payment

We accept secure payment methods available at checkout.

Orders may require full or partial advance payment depending on the product category.

Delivery

Delivery timelines vary depending on:

  • Product availability
  • Customization requirements
  • Delivery location

Estimated delivery dates are provided for convenience and are not guaranteed.

Installation

Professional installation is available for selected locations.

Customers should ensure the installation area is accessible before delivery.

Product Inspection

Customers are encouraged to inspect products upon delivery.

Any visible shipping damage should be reported immediately upon receipt.

Warranty

Selected products include warranty coverage against manufacturing defects.

The warranty does not cover:

  • Normal wear and tear
  • Improper use
  • Water damage
  • Accidental damage
  • Unauthorized modifications
  • Damage caused during relocation

Warranty periods may vary depending on the product.

Intellectual Property

All content on this website—including photographs, logos, product descriptions, graphics, and designs—is the property of EleganXa by Lahore Furniture.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

Limitation of Liability

EleganXa shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where required by applicable law.

Website Availability

We strive to keep our website available at all times but do not guarantee uninterrupted access.

We may suspend or modify the website without prior notice for maintenance or improvements.

User Responsibilities

By using our website, you agree to:

  • Provide accurate information
  • Use the website lawfully
  • Not interfere with website security
  • Not misuse our content or services

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the jurisdiction of the courts of Lahore, Pakistan.

Changes to These Terms

EleganXa reserves the right to update these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

Contact Us

For questions regarding these Terms of Service, please contact us:

EleganXa by Lahore Furniture

Email: info@eleganxa.com

Phone: +92 321 7860954

Showroom: MM Alam Road, Gulberg III, Lahore, Pakistan